Taj Housing's National Service Centre (NSC) helps protect half-a-million assets throughout the UK, offering a comprehensive customer support service; 24 hours-a-day, 365 days-a-year. On average, it handles 380,000 calls a year, as many as London Fire Brigade.

We employ a dedicated and professional workforce trained in dealing with all aspects of the reactive maintenance activity.

The NSC is responsible for receiving and processing customer calls and contacting Taj Housing engineers via industry leading web and mobile technology.

The NSC team is also expert in remote diagnostics and can deal with faults remotely without the need for an engineer to attend site.